Eden Resort Phu Quoc, Phu Quoc

The hotel was a mixed experience with nice rooms and some friendly staff, but lacking in service and clean dining options. The location was convenient for beach and city access.

The hotel offered a pleasant stay with very accommodating staff and inspiring ocean views. The service was excellent, making the experience enjoyable. The location was convenient for both airport access and nearby attractions, though some aspects of dining could be improved.

The resort offers clean and comfortable rooms, but they urgently require renovation. Service is a mix of noisy early mornings and overworked staff, with a standout helper. The location is good for a quiet stay, though some noise disruptions may occur, but it boasts a beautiful beach. The dining experience varies from poorly designed queues to an excellent BBQ station. The facilities need updating but are decent overall.

The hotel offers comfortable rooms with a balcony featuring a garden view and a distant view of the sea, although they are shabby and overpriced. The service, while well-intentioned, lacks customer service training. The location is impressive, with a lovely beach area, but the dining options are pricey with limited choices. The facilities are satisfactory, but there are issues to consider.

The hotel offers spacious rooms with a big bathroom, great food at the restaurant, and a fantastic beachside location. The staff is attentive, but the prices are on the higher side. The pool is excellent for relaxation.

The hotel offers spacious rooms with a fantastic sea view but lacks simple essentials like cutlery or tea cups. The service was helpful and kind for the most part, but not always flexible. The location is excellent, with friendly staff, although there isn't much around the area. The dining experience was delicious with varied options but could improve on organization. The facilities are plentiful, offering a good range of amenities.

The hotel is situated in a secluded area with a nice pool and beach but lacks nearby amenities. The rooms are spacious with a great bathroom/shower area, but the outdated furniture and absence of basic items like cutlery is a downside. The service shows initiative but struggles with poor English communication skills. The dining options impress with a wide selection of dishes, yet the location being a bit isolated from the main attractions may not suit everyone.

I had a wonderful stay at the hotel. The rooms were comfortable and spacious, offering a beautiful garden view and a distant glimpse of the sea. However, we had to switch our booked rooms for a bungalow with a sea view, which unfortunately lacked a balcony. The service provided by the staff was exceptional and made up for some room shortcomings. The location was fantastic, with a lovely pool, and the beach access was a great plus, although the dining experience had its ups and downs. Overall, a pleasant stay with some room for improvement.

The hotel offers spacious rooms with a pleasant smell but needs some renovation work. The service is charming and super helpful, although the location, surrounded by restaurants and close to the beach, is a bit isolated from other attractions. The dining options are delicious but slightly overpriced. The facilities are good, though improvements can be made.

I was surrounded by beautiful scenery with lots of trees and fresh air, staying in a bungalow instead of a double room, which was a nice change. However, the room had an unpleasant smell that the staff tried to improve. The building resembled old Soviet buildings of communist countries.